Privacy Policy for vk Canteen App

Effective Date: August 26, 2025

Last Updated: August 26, 2025

vk Canteen App (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

When you use the vk Canteen App, we may collect the following information:

• Account Information: Name, email address.
• Order Information: Food items ordered, order history, and payment status.
• Device Information: Device type, operating system, app version, and usage statistics.
• Firebase Data: Authentication tokens, app crash reports, and analytics events.

2. How We Use Your Information

• Authenticate and log you into the app.
• Process and manage your canteen orders.
• Send you order confirmations and notifications (e.g., order ready).
• Improve app performance and fix issues (via Firebase Analytics & Crashlytics).
• Maintain app security and prevent fraud.

3. Sharing of Information

We do not sell or share your personal information with third parties for advertising. We may share data only with:

• Service Providers: Google (Firebase Authentication, Firebase Cloud Messaging).
• Legal Authorities: If required by law or to protect our rights and users.

4. Data Security

• All communication is encrypted using HTTPS (TLS).
• Your login and order data are securely stored in Firebase.
• Sensitive information is not stored on your device without protection.

5. Data Retention

• Account data is retained while your account is active.
• You can request account deletion at any time (see Section 6).
• Some non-personal analytics data may be stored longer for statistical purposes.

6. Your Rights & Controls

You have the right to:

• Access your personal data (view your account info).
• Update or Delete your account by contacting us at nihal6mn@gmail.com or via the in-app “Delete Account” option.
• Opt-out of notifications in your device settings.

7. Children’s Privacy

The app is intended for use by students and staff. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 Email: nihal6mn@gmail.com